Ordering & Shipping

To place an order?

simply browse our product catalog, select the items you’d like to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

What payment methods do you accept?

We accept Paypal all major credit cards, including Visa, MasterCard, American Express, as well as digital payment methods such as Google Pay and Apple Pay, all processed securely through Stripe for your convenience and peace of mind.

How long does it take to receive my order?

After processing, which typically takes 1-2 business days, you can expect delivery within an estimated 3-5 business days.

Do you offer international shipping?

Currently, we offer shipping services within the United States & Canada only.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of purchase. Items must be unused and in their original packaging. Please refer to our Returns & Refunds page for more details.

How do I initiate a return?

To initiate a return, please contact our customer support team at support@bynex.store for assistance.

Product Information

Are your products covered by a warranty?

Yes, we offer a limited warranty of varying lengths, such as 1-year or 2-year, on eligible products. Please review our Warranty page for specific details.

What payment methods do you accept?

We accept Paypal all major credit cards, including Visa, MasterCard, American Express, as well as digital payment methods such as Google Pay and Apple Pay, all processed securely through Stripe for your convenience and peace of mind.

Contact Us

Can I get product recommendations or assistance with choosing the right item for my needs?

Absolutely! Our customer support team is here to provide expert advice and product recommendations. Feel free to reach out to us with your questions.

How can I get in touch with your customer support team?

You can contact our customer support team through our Contact Us page or by emailing support@bynex.store