Product Warranty:
At Bynex.store, we stand by the quality of our products. We offer a length of warranty, 24 months, limited warranty on all eligible products. This warranty covers defects in materials and workmanship under normal use and service.
Warranty Details:
- The warranty period begins from the date of purchase.
- To be eligible for warranty service, you must provide proof of purchase.
- The warranty is valid for the original purchaser only and is non-transferable.
- Warranty coverage may vary depending on the product. Please refer to the product’s specific warranty details for more information.
Exclusions:
This warranty does not cover:
- Normal wear and tear
- Damage due to improper use, mishandling, or neglect
- Modifications or alterations to the product
- Damage caused by accidents, natural disasters, or other external factors
Claiming Warranty:
If you believe your product is eligible for warranty service, please contact our customer support team at support@bynex.store. Be sure to include your order number, a description of the issue, and any relevant photos.
Resolution:
Upon receiving your warranty claim, we will assess the issue and determine if it falls within the scope of the warranty. If your claim is approved, we will provide a resolution, which may include repair, replacement, or refund, depending on the circumstances.
Contact Us:
If you have any questions or require further information regarding our warranty policies, please don’t hesitate to reach out to us through our Contact Us page or by emailing support@bynex.store.